We may also use and disclose health information:
• To remind you that you have an appointment for medical care;
• To assess your satisfaction with our services;
• To tell you about possible treatment alternatives;
• To tell you about health–related benefits or services;
• For population based activities relating to improving health or reducing health care costs;
• For conducting training programs or reviewing competence of health care professionals; and
• To a Medicaid eligibility database and the Children’s Health Insurance Program eligibility database, as
When disclosing information, primarily appointment reminders and billing/collections efforts, we may leave
messages on your answering machine/voice mail.
Business Associates: There are some services provided in our organization through contracts with
business associates. Example: Certain laboratory tests or a transcription service we use for transcription of our
providers’ documentation of your visit. When these services are contracted, we may disclose your health information
to our business associates so that they can perform the job. To protect your health information, however, business
associates are required by federal law to appropriately safeguard your information.
Individuals Involved in Your Care or Payment for Your Care and/or Notification Purposes: We may
release health information about you to a relative, close personal friend or any other person you identify as
involved in your medical care and the information is relevant to your care. Example: A patient may identify their
son/daughter/sibling to receive information relevant to their care.
Research: The use of health information is important to develop new knowledge and improve medical
care. We may use or disclose health information for research studies but only when they meet all federal and state
requirements to protect your privacy (such as using only de-identified data whenever possible). You may also be
contacted to participate in a research study.
Future Communications: We may communicate to you via newsletters, mail outs or other means
regarding treatment options, health related information, disease-management programs, wellness programs, research
projects, or other community based initiatives or activities our practice is participating in.
Health Information Exchange/Regional Health Information Organization: Federal and state laws may
permit us to participate in organizations with other healthcare providers, insurers, and/or other health care
industry participants and their subcontractors in order for these individuals and entities to share your health
information with one another to accomplish goals that may include but not be limited to: improving the accuracy and
increasing the availability of your health records; decreasing the time needed to access your information;
aggregating and comparing your information for quality improvement purposes; and such other purposes as may be
permitted by law.
As required by law. We may disclose information when required to do so by law. Example: We are required by law to
report confirmed cases of tuberculosis to the local board of health in the community where the case resides.