Pulmonary & Critical Care Associates, P.C.


Patient Portal
FAQ & Troubleshooting

Below are some of the most Frequently Asked Questions pertaining to PCCA's Patient Portal. Answers are retrieved by clicking on the "+" key. Please contact one of our offices with any other questions and we will be happy to assist you. 

+ What is a Patient Portal?

+ Why is using a Patient Portal important?

+ Is there a fee to use the Patient Portal?

+ What software/hardware is required?

+ How do I register for the Patient Portal?

+ Can my spouse and I use the same e-mail address to request an invitation?

+ How do I access PrimePATIENT® ?

+ Can I pay my bill online?

+ Can I ask an emergent question through the Patient Portal?

+ How will I know if I have new information in my Portal account?

+ Why don't I receive e-mail notifications when new messages are sent to me?

+ What do I do if I forget/misplace my username or password?





PCCA Health News

Patient Portal Homepage
click here

Communicating within the
Patient Portal
click here

Users' Guide
click here



We have
4 locations throughout southeast lower Michigan

Shelby Township
50505 Schoenherr Road

Suite 290
Shelby Twp., MI 48315
Phone: 586-314-0080
Fax: 586-731-6253
     >>  Map  << 

St. Clair Shores
25319 Little Mack
St. Clair Shores, MI 48081
Phone: 586-772-5550
Fax: 586-772-1706
>>  Map  <<

Sterling Heights
44344 Dequindre
Suite 410
Sterling Heights, MI 48314
Phone: 586-262-5100
Fax: 586-262-5096
      >> Map <<

25689 Kelly Road
Suite 100
Roseville, MI 48066
Phone: 586-445-5995
Fax: 586-445-5977
 >> Map <<