PCCA Contact Us/Locations
After Hours Calls
For a life-threatening medical emergency, call 911 immediately, or use an
urgent care facility if appropriate. If an emergency room visit is
required, please use a hospital facility where our physicians are on staff, and call the office for instructions to
reach the physician on call.
For urgent matters, please contact our answering service at
248-288-1841. The on-call PCCA physician or physician assistant
will return your call. The on-call physician will not authorize routine refills, provide pain medication or give
test results, as they do not have access to your medical file.
For non-emergent matters,
such as appointments, prescription refills and samples, each Pulmonary & Critical Care Associates, P.C., office
is equipped with voicemail. Voicemail messages will be returned by a member of our staff the next business
Appointments and Refills
When calling to make an appointment, you will be asked a series of questions about
your condition. Please be specific when describing your symptoms. Please have your insurance
information available when you call. You will be told if you need a referral from your
primary care physician. If a referral is required, it is
necessary that you have this information to us at the time of your visit.
If you are calling to refill a
prescription, please call at least 48 hours in advance. When you
call, you will be placed into our automated refill system. Please have the name and phone number of your pharmacy
available, along with your prescription information. Your request
will be reviewed by your physician, who can authorize the refill. Refill requests will be handled during routine business hours Monday through
Contacting Your Physician
Messages regarding acute or urgent
issues will be addressed promptly.
Messages for routine matters are given to PCCA physicians on a daily basis at the end of the day.
Your doctor or a member of the PCCA medical staff will return your call. Please
understand that to properly diagnose and treat most medical conditions an examination is necessary. If
acutely ill, you will likely be instructed to go to your local Emergency Department.